Help and early access
Email support@floapp.app for anything — a question, a bug, a feature you wish existed. A real person replies, usually within two business days.
Early access
Flo Forecast for iPhone is in development and will open as a TestFlight beta before it reaches the App Store. To be invited, email support@floapp.app with the subject line Flo early access. You'll get a TestFlight link when the beta opens; there's no cost and no commitment.
Common questions
Which banks work? Any US bank or credit union supported by Plaid, which covers the large majority of checking accounts.
Is my bank login stored? No. You sign in on Plaid's own screen. Flo receives a read-only access token, which is stored server-side and never on your phone.
How do I disconnect my bank or delete my account? Both are in the app under Settings. Deleting your account removes your bank connection and every piece of data we hold about you; it can't be undone.
How often does Flo sync? On its own, twice a day. You can also pull to refresh at any time.
Can I use Flo without linking a bank? Yes. "Track by hand" lets you enter a starting balance and record what posts yourself. Everything else works the same.
Report a security issue
If you believe you've found a vulnerability in Flo or this website, email support@floapp.app with "Security" in the subject. We'll acknowledge within two business days and keep you informed as we fix it.